State Farm® Insurance Agent Lisa Craddock
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Demetra Brantley
September 4, 2024
"Hello, just want to leave a quick and wonderful review today. I called my ins office spoke with Rachel with question and concern about my policy .. Rachel was able to provide me with a good answer and also provided me with another good options I can take.. Thank you for the help and support.."
"Demetra, thank you for your kind words. We appreciate your business. "
Jacob David Ben Israel
June 11, 2024
"After initial confusion, my concerns were taken care of to my immense gratitude."
Michael Barron
February 6, 2024
"No one never answer the phone or call back"
Adline Dorvil
March 6, 2023
"Staff is nice and polite but they lack basic information on pays and policy. Lisa Craddick is extremely rude and acts as if she cannot tolerate customer who ask questions about their policy. She also does not follow up after saying she will"
"Ms Dorvill, we do not have a client by the name of Adline Dorvil in our office. Is your policy under a different name or could it be with another agent?"
Celia rodriguez
March 20, 2022
"I have been with State Farm for 10 years now especially this location Brandy and Maria are amazing and I will always call them when I need something"
"Celia, we appreciate your business. Thank you!"
Aurora Night
June 24, 2021
"Always nice and helpful when I call."
"Thank you Aurora! We appreciate your business!"
Chris Cobra
February 9, 2021
"Awesome and I like my agent lisa!"
"Chris, thanks for allowing us to serve you."
Ken Butler
January 1, 2021
"Mary rocks. Great customer service."
"Ken, thank you for your kind words. We appreciate you."
Glenda Andrews
November 19, 2019
"Marvin has amazing customer service skills...it was a pleasure speaking with him"
maxcity tv
September 3, 2019
"Great place to get your coffee fix, they have a great selection of coffees & teas & beverages, great selection of donuts & muffins, also breakfast & lunch sandwiches ."
Marcel Waters
August 20, 2019
"Lisa is a fantastic agent. My and I have been with her for more than 20 years! Always friendly and willing to help. I couldn't ask anything more of my insurance company and representatives at this office."
Dominique L Kenon
March 21, 2019
"Awful! They charged an old card that was no longer authorized for auto payment. Call and no answer ever"
Marcus Gee
December 7, 2018
"Lisa and her staff are awesome. They are always available to help."
Israel Dixon
December 6, 2018
"I have know Lisa Craddock and her Staff for a very long time. I would entrust them all with helping me protect my most important assets and advise me on how to secure my future. Lisa is very knowledgeable and will alway go above and beyond her call of duty for her customers."
"Thank you Israel! We appreciate you! "
Denise Darden
December 6, 2018
"Lisa Craddock is the best agent ever. I have been with her for 15 years. Her team is knowledgeable and always willing to help."
Michelle G
November 4, 2018
"Lisa and her team are a pleasure to work with! They go above and beyond to handle any situation, questions or comments. If you are looking for an agent and team that takes care of you, CALL LISA TODAY!!!!"
Lisa Gardener
September 22, 2018
"Great customer service"
S JM
May 11, 2018
"Lisa and her staff are phenomenal. Very knowledgeable, friendly and professional. I would highly recommend Lisa’s agency."
Samuel Glickman
January 8, 2018
"Amazing staff! They are always helpful and there when you call. Being that I am a young driver, I need assistance more often than not & I can always depend on Lisa and her team. I WOULDN’T take my business anywhere else!"
Garnett Crawford
August 24, 2017
"I have been insured with Lisa Craddick for more than 12 years. She and her team are awesome - like family."
BJ
August 20, 2017
"The staff is always courteous and helpful when I call the office"
Amanda Weiss
February 28, 2017
"I have been with Lisa for over 10 years and it is always a pleasure working with her office and staff."
C B
January 26, 2017
"Awful customer service - the most incompetent and inefficient I've ever experienced from an insurance company. From day one, I had to call them constantly about correcting my bill and they never could get it right. On top of that, they increased my rate for no apparent reason. My relationship with State Farm was very short lived and I will never - ever - again use them."
Latasha Ellison
November 19, 2016
"Poor communication skills was misinformed about my payment only to get a double bill the following month!!!"
N Holder
September 3, 2016
"Very, Very, Very, Very, Very poor customer service. They never respond to vocal mails. So i have to call the main number, just for them, to send an email to them to call back and even then, they still don't call back.. very poor customer service"